Madagascar - A Musical Adventure - UK Tour

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Madagascar the Musical Website Privacy Policy

Welcome to the Madagascar ‘A Musical Adventure’ website which is operated by SELLADOOR (MADAGASCAR) (“we”, “us”). This privacy policy explains how we collect, process, use and protect any information that you give to us when you use this website or use a service that we offer.

We are committed to ensuring that your privacy is protected. This privacy policy forms part of our basic policies that we handle any information you supply to us in accordance with this statement and with the law and only for the purposes for which you have explicitly consented, for example to subscribe to a newsletter and/or further marketing information regarding special offers and promotions which may be of interest to you or your children. There are no age barriers to anyone accessing our website and our website is aimed at users of various ages but principally the 5-10 years age group. If you are a child under 16, please ensure you have the permission of your parent or guardian before accessing our website. If you are the parent or guardian of a child under 16, please ensure you supervise access to our website at all times.

Before accessing our website we would like to inform you about what information we may request from you and for what purposes this information is collected and used.

We may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

Who we are:

SELLADOOR (MADAGASCAR) is a company registered in England & Wales under company registration number 10767855. Our registered address is 3 East Point, High Street, Seal, Sevenoaks, Kent, TN15 0EG

What we collect:

We may collect the following information passively, through cookies and other tracking technology:

• IP address and other data associated with your computer;
• contact information including email address when you subscribe to a newsletter;

See our Cookies Policy found at madagascarthemusical.co.uk/cookies.

Where is information collected:

Our service contains a website directed to children. It contains a children’s section (the “Kids Zone”), where children are able to participate by playing games, meet characters and watch videos. The remainder of our website provides information about the show, with tour dates, cast & creatives, photo gallery, education and hyperlinks to other websites where you can buy tickets for a show. Within our website, there is the opportunity to subscribe to receive a newsletter. This is available via an ‘opt-in’ process, requiring explicit consent. You must be 16 years or over to sign-up to and receive our newsletter. Typically, the only part of the website where anyone can enter information is outside the Kids Zone. Accordingly, in most cases, we do not anticipate that we will be collecting information directly from any children.

What we do with the information we gather:

We ask for information in order to understand your needs and provide you with a better service, and in particular for the following reasons:

• To send out a newsletter which you have subscribed to;
• If you have given us consent, we may periodically send promotional emails about special offers or other information which we think you may find interesting using the email address which you have provided; and
• If you have given us consent, from time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, or mail. We may use the information to customise the website according to your interests.

You will be given the opportunity to unsubscribe to the newsletter via any mailshots sent. In addition, you can unsubscribe from the newsletter or any marketing information at any time by emailing us at data@madagascarthemusical.co.uk

Security:

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place appropriate technical and organisational processes to safeguard and secure the information we collect online.

How we use cookies:

A cookie is an online tracking method which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use analytical cookies to recognise and count the number of visitors to our website and to see how visitors move around the website when they’re using it. This helps us improve the way our website works, for example, by making sure you find what you are looking for easily. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the information you choose to share with us. It provides anonymous information only and this information will not be used for targeted advertising.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites:

Our website may contain hyperlinks to other websites of interest, for example for the purchasing of tickets for a show or to view video content. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question, in particular if you are the parent or guardian of a child under 16 and you are allowing them access to navigate to any hyperlink website.

Controlling your personal information:

You may choose to restrict the collection or use of your personal information in the following ways:

• Subscription to our newsletter is only via an explicit opt-in process. If you do not wish to receive our newsletter, please do not opt-in to this service. You must be 16 years or over to subscribe to our newsletter;
• You will be given the opportunity to unsubscribe to the newsletter via any mailshots sent. In addition, you can unsubscribe from the newsletter or any marketing information at any time by emailing us at data@madagascarthemusical.co.uk.

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.

You may request details of personal information which we hold about you under data protection legislation. If you would like a copy of the information held on you please write to data@madagascarthemusical.co.uk.

If you believe that any information we are holding on you is incorrect or incomplete, please email us as soon as possible at data@madagascarthemusical.co.uk. We will promptly endeavour to correct any information found to be incorrect.